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Künstlerische Gravuren & Geschenke

Conditions of Use

Contacts
According to § 5 TMG:
Elisabeth Peters
Engravings
Forststr. 137
70193 Stuttgart
Phone: 0711/5000202
E-Mail: info@lisa-peters.de
VAT number:
Sales tax identification number according to §27 a VAT Tax Act:
DE147610576

Responsible for content according to §55 paragraph 2 Interstate Broadcasting Agreement:
Elisabeth Peters
Forststr. 137
70193 Stuttgart
Source: Imprint generator of eRecht24

Conditions

Execution of the order and delivery is only while supplies last and after receipt of payment.
Should an item be out of stock, the amount will be refunded or the order after your
Agreement converted.
When engraving special requests please contact us first, We can engrave almost anything
according to your own templates. The calculated amount will be provided separately.
Please wait while the transfer of the total amount.
Please understand that engraved items are excluded from return and exchange.
Check in conclusion remember whether the information on the engraving is complete.
Changes after the engraving, and among large circumstances, only in exceptional cases possible! Thanks

1 General
These terms and conditions form part of all offers and contracts for supplies and services
the seller, even in ongoing and future business tie.
Deviating conditions, even if they have been notified by the buyer as its terms and conditions, MLS not bind the seller. The silence of the seller to different conditions does not
recognition or approval.

2 Offers, delivery times and prices
All offers are subject to change while supplies last. All prices are cash prices always, MLS VAT plus shipping costs.
For effective contract our written order confirmation is
required. This will be replaced by delivery and / or invoicing. Verbal collateral agreements and
Deviations from our terms and subject to confirmation in writing.

3 Orders
You can order in the shop, in person, by letter, fax or email. Please always give your
full name, address and telephone number for inquiries. Deliveries to PO Boxes are
not possible. After ordering you can pay cash or transfer the invoice amount. The order
is executed after receipt of payment.

4 Delivery and risk taking
For the delivery of the seller, the company is based performance. Shipping costs are based on a
Delivery within Germany. Although we strive to
to deliver as soon as possible, any delivery dates are approximate and not binding.
Partial deliveries are depending on the delivery situation in our sole discretion.
In other countries, we send only postage fee and prior calculation of the actual postage. There may be additional customs fees that must be paid by the recipient in the recipient country.

5 Refusal
In our refusal to accept delivery without prior written cancellation of the order before
Completion of the engraving and our confirmation of the cancellation, but the total amount of the contract is
due for payment

6 Payment
Upon receipt of the advance payment, the shipment is made. I deliver only against advance payment, in cash or by bank transfer.
Within Germany, the payment can be made also via PayPal.

7 Warranty
We want you to be satisfied!
Please note when placing the order: each piece is individually made
. Hand engraved by artist, without templates and computer, so that each piece is unique and every part
may look a little different. This is not a defect, but a characteristic of a real
artisan craftsmanship. If, despite all the care of a problem, we ask that you
inform us of the defect within 5 days. We will endeavor to find a solution in the short term.
The warranty is limited to repair or replacement. Further claims of the customer, MLS particular claims for damages, including lost profits or other financial damages
the customer are excluded.

8 Warranty
We provide industry standard warranty.

9 Refunds and Exchanges
If you want to exchange an item, two cases must be distinguished: Photos The article was not
made according to your specifications or the article was not provided with a personal engraving: Photos You have a right of withdrawal and a return policy.
The product was manufactured to your specifications: Photos Withdrawal and Return Policy do not apply.
Products are not returnable with personal engravings, unless
they have a clearly caused by any defect.
Damage caused by improper handling of the buyer damages are excluded from the claim.
Please understand that I do not accept freight collect returns.
In case of justified complaints, of course, I replace the postage costs.

10 Retention of title
The ordered or delivered goods until payment of the purchase price and redemption of all of the Business relationship Demands and still be incurred in connection with the purchase item demands as reserved goods Property of the seller

11 Place of performance, jurisdiction
Place of payment of the price, and for the other services the buyer is always the place of commercial Establishment of the seller. Jurisdiction is Stuttgart

12 Other agreements
If any of the agreements made in whole or in part, violated a statutory prohibition or for other reasons be invalid, the validity of the remaining provisions shall not be affected. The Parties agree to to make this event a legal agreement that the economic purpose of the invalid Provision as closely as possible comes. German law shall exclusively apply, unless in a particular case an explicit otherwise in writing Agreement has been reached.
Notice pursuant to § 33 BDSG
The transmitted personal data is stored and kept confidential.
Last updated on 16/07/2013

13 Withdrawal
You can cancel your contract declaration within one month without giving reasons in writing (Eg letter, fax, e-mail) or by returning the goods. The period begins with receipt of this instruction. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:
Elisabeth Peters
Forststr. 137
70193 Stuttgart
Excluded from the right of withdrawal are goods that have been manufactured according to customer specification, as well as special orders. In this case I still grant you a right of withdrawal, if I have not started the production have.

14 Consequences
In case of an effective withdrawal, the mutually received benefits are to be returned. Can you give us the performance received whole or in part, or only in deteriorated condition back, you must pay us compensation for the value. With the release of things this does not apply if the deterioration is exclusively due to their inspection - as you in a shop would have been possible - is due. In addition, you can avoid the obligation to pay compensation by not using the goods as an owner in use and omitting everything, which value affected. The buyer has to bear the cost of returning after a revocation if the value of the ordered goods is not higher than 40 EUR.

15 Return Policy
According to the Distance Selling Act, consumers can all items for any reason within one month cost-and risk-return receipt. The return or the return request must be sent to:
Elisabeth Peters
Forststr. 137
70193 Stuttgart
With the return of the purchase contract will be invalid. If the return by mail not possible sufficient to dispatch the return request within this period on a durable medium. The regular cost of the return I wear, as long as the order of the returned goods sent excess of 40,00 EUR, maximum equal to the cost of an ordinary parcel post. Payments already made will be within 30 days refund to the customer upon receipt of the return. Are excluded from the right of return of goods that were manufactured according to customer specification, and Special orders. If the goods are culpably destroyed by the Customer or a person attributable to him, damaged or reduced through use in its value, then the customer has to replace the value of the goods or the impairment. Please understand that I do not accept freight collect returns. For legitimate returns Ireplace of course the cost of postage.

16 Secure payments
We do not offer payment by credit or debit card, so that in this respect safety problems. omitted I supply against advance payment, cash or bank transfer.

17 Copyright
You may or parts of this website for their own private purposes save to your computer and / or print on paper. No part of this website may be reproduced without my written permission or otherwise processed to make it available to third parties. However, you may like to have a Set Link to this page. All images on this website are subject to copyright.

18 Pricing
Are the prices for individual workpieces are not exactly specified but as ca-prices, as is it is. engraving to works that are not in stock and must be remade The more expensive the Engraving is, the more the cost and thus the price fluctuate. The time required for an engraving (And therefore the price) also depends on the quality of the glass and the required gravure quality.

19 If you want to deliver your glasses
If you want a glass vessel can be enhanced by engraving, this is associated with a risk. Since glasses can be under tension generally, in rare cases, during or after the operation of Engraving jump the glass. This has nothing to do with the quality of my work. This is due to the stress in the glass, which releases at the point at which the engraved surface of the glass (Read: damaged) is. It is impossible to never so this risk.
For this reason, I can no costs of damage in glasses supplied by you, the was caused by a jump, take over. However, I am against you, and compute in the case of during or after engraving the engraving resulting from the engraving process No damage costs.
A risk of harm, however, in my experience, all very low. You must not expect from the outset with a cracked glass. If the cost of a replacement, however, be very large, you could tolls. a glass addition get.
For glasses that I use from my own stock, Of course, I assume the full risk and calculate you in tolls. Jumps no cost, but just take a new glass at hand. You get what you ordered, assuming the glass is still available, otherwise you will get your money back, or allowed to select a new glass.

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